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We value your privacy and want to be transparent about the data we collect, how we use it, and your rights to control that information according to the General Data Protection Regulation (GDPR) – a framework that determines how organizations handle customers’ personal data.

How We Use Your Data

What personal information we collect

We may collect the following data: e-mail address (if you subscribed or purchased an app). In the app user interfaces we may collect Profile name (does not need to be your actual name), nationality, age, gender, training goal, and performance data.

How and why we collect it

We collect data via a mailing list provider (aWeber) as well as in the IQ Mindware apps user interfaces. We collect this data to enable you to receive our e-mail content with associated free eBooks, etc. The data used in the app itself is anonymous – other than when you send a request for us to specifically look at your data via personal e-mail. You do not need to use your actual name (or e-mail) in the app itself – and any data you choose to provide (such as data of birth) is used for research demographics so that we can do better research and development with our cognitive training apps. Any performance data from the apps is used for the games themselves (e.g. the difficulty level adjusts based on your performance) or for R&D (e.g. to ensure from the cognitive tests that the cognitive training apps are actually working by increasing test scores).

Any third parties with access to it?

No.

Do we use cookies?

No.

How can you control the data we collect?

If you unsubscribe from our mailing list, all your data is deleted. You can request than any in-app data we collect such as game performance data can be deleted at any time. Simply e-mail admin@iqmindware.com

Data Rights

We ensure you have the following rights if you subscribe to our content, either directly or through purchasing an app with follow up coaching content.

The right to be forgotten

You have the right to Data Erasure. You can have us delete all of your personal data at any time. By unsubscribing from our e-mail content, your data is also erased.

Privacy by design & explicit consent

Privacy and data protection is critically considered at the start and throughout our apps and services lifecycles. According to Article 23 of the GDPR, we only hold and process data that is necessary for our apps and services. In addition, data access is limited to only those personnel in charge of the processing. In our new policy we ensure we have consent to collect and use personal data. This request is made clearly and intelligibly, without any confusing legalese.

Mandatory data breach notifications

We implement continual security firewalling and anti-spamming and anti-hacking measures to protect our databases. In the unlikely event that our database is breached, you will be notified within 72 hours of becoming aware of the leak.